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1. Refunds |
2. Delivery |
3. Privacy |
1. Refunds Policy : Customer
satisfaction is our primary concern. When we issue a customer refund we
include original shipping/postage charges too.
2. Delivery Policy : We send
your purchase via Air Mail from Australia. The average delivery time to
the USA, Europe, Britain and Canada is within 10-17 days.
3. Privacy Policy :
We are committed to protecting your privacy and
the privacy of information you provide to us. Red Rock Down Under
will never give, sell, rent or lease customer information to third
parties.
If you buy our products, your credit card
payments are handled by
PayPal Australia,
our secure online payment service. Your contact data (like your email
address) is disclosed to Red Rock Down Under for customer support
purposes only and is kept confidential by Red Rock Down Under and
PayPal Australia. Your billing data (like your credit card number) is NEVER
disclosed to Red Rock Down Under. YOUR CREDIT CARD PAYMENT IS
PROCESSED IMMEDIATELY, IN REAL-TIME. CREDIT CARD NUMBERS ARE SENT
DIRECTLY AND SECURELY TO YOUR BANK. YOUR CREDIT CARD NUMBER IS NOT
STORED ONLINE. For more information, see
Tips for Safer Online Shopping.
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